Esteemed shareholders, business partners, and employees,

As ŞOK Marketler, we had a very productive 2023 in which we achieved successful results and reached our strategic goals. We witnessed a number of adverse developments in the world and in our country. After starting to recover following the pandemic, the global economies began to experience problems in the areas of energy and raw materials supplies and logistics as a result of the war. These wars and their negative effects are still ongoing. In our own country, we were shaken by the destructive earthquake we experienced in February. While uniting to heal the wounds from the earthquake, we also focused on the fluctuations in the exchange rates and the inflation rate throughout the year. Amid these developments, as one of the largest players in the food retail industry, we went above and beyond to support our people and our economy, and we are continuing to do so.

Digital transformation accelerated across the globe especially during the pandemic and changed consumption trends. Our industry had no other option than adapting to this process. In accordance with our corporate sustainability principle, we made confident strides toward digitalization and implemented many innovations in our technology infrastructure. “Win,” the loyalty program which we have launched in 2023, has further enhanced our customers’ shopping experience. We will continue to invest in our digital infrastructure to provide convenience to our customers and to respond to their changing needs quickly.

The year 2023 went in the books as the hottest year in history. As the global temperature continues to rise, we are also witnessing fast changes in the climate. In response to these concerning developments, we are trying to minimize our environmental impact while making sustainability initiatives, including reducing the waste we generate, lowering our total carbon footprint, increasing energy efficiency, and water management efforts, an integral part of our business conduct. As you know, we shared our sixth Sustainability Report with the public. Within the frame of the “Waste-Free Company” model which we have embraced with the goal of leaving a more inhabitable world to future generations, we are adopting model practices in such areas as energy efficiency, water and waste management, reducing the use of plastics, sustainable agriculture, stakeholder prosperity-oriented investment and approach, diversity, and equal opportunity. In addition to the environmental sustainability efforts, we devise strategies which focus on employee satisfaction, social responsibility, and product quality. Our sustainability initiatives, which are conducted under the motto of “This World Is Ours,” are grouped into three categories: “Working for the Future of Environment,” “Growing Stronger with Stakeholders,” and “Inspiring the Future.” Our pioneering sustainability initiatives include the “Fair Agriculture from Farm to Table” project, the “Store Energy Efficiency” project, and other ongoing investments.

We conduct these operations in accordance with our vision of being Turkey’s most preferred food retailer brand and our sustainability-oriented culture. As we continue to contribute to the domestic economy with our extensive ecosystem which includes investment, employment, supply, production, and logistics, while always striving for better, we will serve our customers with quality and affordable products.

I would like to express my deepest gratitude and respect to our shareholders for their support, our business partners for sharing our goals, our dear employees who are the architects of our success, and our customers for their appreciation.

Respectfully,

Cengiz Solakoğlu

ŞOK Marketler Tic. A.Ş.

Chairman of the Board of Directors