In the aftermath of Turkey’s first confirmed coronavirus case in March 2020, ŞOK Marketler strengthened measures to protect public health while continuing to provide uninterrupted services. Following the outbreak of the virus, ŞOK Marketler considered the needs of many people who lived alone, were not permitted to go out and were therefore unable to shop. To deliver a quick and safe shopping experience, ŞOK Marketler launched the “Cepte ŞOK home delivery” feature.
In addition to “click and collect,” which allowed customers to pick up orders from the store at any time, “home delivery “ was introduced on the Cepte ŞOK app during the pandemic. Customers’ ordered products are delivered free of charge on the same day and at the same prices charged in the stores, while payments can be made online or with cash/credit card at the time of delivery. Customers can also pick up their orders on the same day at their preferred time, from among 8,145 stores across Turkey.
Driven by the goal of offering affordable and quality products in 81 provinces, ŞOK Marketler continued investments and provided employment during the pandemic. By the end of 2020, 264 jobs were provided due to the use of Cepte ŞOK by customers.
All products available in ŞOK Marketler stores are also available via Cepte ŞOK – from dairy products, deli, breakfast, and cooking ingredients to personal care, home, and life categories. Consumers using Cepte ŞOK can easily and quickly access the broad and affordable product range, as well as ŞOK Marketler’s own brands Mis, Piyale, Evin, and Mintax, at the same prices offered in ŞOK Stores. Consumers can also view stores’ most recent campaigns in the app’s “Advantages of the Week” and “Campaigns” sections.